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Privacy Policy

 

Last Updated: August 21, 2025

ESynergy Healthcare Systems, LLC, doing business as Spokane Weight Loss (“Spokane Weight Loss,” “we,” “our,” or “us”), respects your privacy. This Privacy Policy (“Policy”) explains how we collect, use, and share information when you visit our website www.spokaneweightloss.info, contact us, or receive services from us, and describes your rights under applicable privacy laws, including the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”).

Information We Collect

  • We may collect the following types of information:
    Personal Identifiers: Name, address, phone number, email address.
  • Health Information: Information you provide when enrolling in weight loss, body
    contouring, GLP, or other wellness services. This may be considered Protected Health
    Information (“PHI”) under HIPAA.
  • Payment Information: Billing details used to process purchases.
  • Technical Information: Device type, IP address, browser type, and browsing activity (via cookies and analytics).

How We Use Information

  • We use your information to:
  • Provide and improve our services.
  • Schedule and confirm appointments.
  • Process payments.
  • Send reminders, confirmations, and follow-ups.
  • Comply with legal or regulatory obligations.

We may also use your information, with your consent, to share educational or promotional content. You may opt out of marketing at any time.

How We May Share Information

We do not sell your personal or health information. We may share your information only in these situations:

  • With service providers (such as payment processors, scheduling systems, or technology vendors) as needed to provide services.
  • With healthcare providers, insurers, or pharmacies as necessary for treatment, payment, or healthcare operations.
  • When required by law (for example, public health reporting, law enforcement, or court
    orders).
  • In the event of a business transfer (such as merger or acquisition).

All vendors and partners are expected to protect personal and health information consistent with HIPAA and industry standards.

Your Rights

You have rights over your health information, including the right to:

  • Request a copy of your records.
  • Request corrections to your information.
  • Request restrictions on how we use or disclose information (we may not always be able to agree).
  • Ask us to communicate with you in a specific way (e.g., by phone or mail).
  • Receive a list of certain disclosures we have made of your health information.
  • Receive a copy of this Privacy Policy at any time.

To exercise these rights, contact us using the information below.

Data Security

We take reasonable administrative, technical, and physical safeguards to protect your information. While no system can be guaranteed 100% secure, we comply with HIPAA standards to safeguard PHI.

Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13 without parental consent.

Governing Law

This Policy is governed by the laws of the State of Washington.

Contact Us

Spokane Weight Loss
East Nochi Healthcare Systems, LLC d.b.a. Spokane Weight Loss
Website: www.spokaneweightloss.info
Email: hello@spokaneweightloss.com
Phone: 509-508-4243